Current Job Opportunities

HUMAN RESOURCE SPECIALIST

Position Title: Human Resource Specialist
Opening Date: Friday, May 3, 2019
Closing Date: Open Until Filled
Salary: DOE (Depends on Experience)
Reporting Relationships: Human Resources Director (Chain of Command)

SUMMARY / OBJECTIVE:

The Human Resource Specialist handles and provides support for various HR employee programs within the organization. The HR Specialist will be responsible for the administrative support of the day-to-day human resource operations.

ESSENTIAL JOB DUTIES:

1. Maintains personnel files in compliance with applicable legal requirements.
2. Keeps employee records up to date by processing employee status changes in timely fashion.
3. Maintains listing of approved positions, employee listing, and job application log.
4. Processes personnel action forms and ensures proper approvals; disseminates approved forms.
5. Prepares new-hire paperwork for orientation and assists with orientation.
6. Assists in hiring process by coordinating job postings on the internal HR platform, providing information to the Public Relations Department for display on our website and social media, reviewing resumes, and performing interviews, background checks and reference checks.
7. Updating the Organizational Chart as needed.
8. Answering the phone and filing daily.
9. Other duties as assigned.

COMPETENCIES:

1. Communication.
2. Relationship Management.
3. Ethical Practice.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, filing is required. This would require the ability to lift files, open filing cabinets and bend or stoop as necessary. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

POSITION TYPE / EXPECTED HOURS OF WORK:

Employee will be required to work 8:30 a.m. to 5:00 p.m. and must work 30 hours each week to maintain full-time status.

TRAVEL:

May be required for professional development purposes.

REQUIRED EDUCATION AND EXPERIENCE:

1. High school diploma or equivalent, with some college or technical school course work and minimum of three years of job-related experience, preferably in a human resource department; or any equivalent combination of education and experience that provides the required knowledge, skills and abilities.

ADDITIONAL ELIGIBILITY QUALIFICATIONS:

1. Extensive knowledge of computer software (Microsoft Office Suite), computer hardware and computer servers.
2. High level of interpersonal skills to handle sensitive and confidential situations and documentation.
3. Ability to operate most standard office equipment.
4. Attention to detail in composing, typing and proofing materials, establishing priorities, and meeting deadlines.
5. Good to excellent spelling, grammar and written communication skills.
6. Excellent telephone and oral communication skills.
7. Ability to maintain a high level of confidentiality.

BENEFITS:

• Health, Vision, and Dental Insurance
• Company Paid Life, Accidental Death and Dismemberment Insurance
• 401(k)
• Employee Assistance Program
• Employee Hardship Assistance
• Education Assistance
• Paid Time Off
• Paid Holidays
• Clothing Loans
• Employee Transit
• Fitness Center
• Referral Program

DATA / MARKETING ANALYST

JOB DESCRIPTION

Position Title: Data & Marketing Analyst
Opening Date: March 18, 2019
Closing Date: Until Filled
Location: Onsite / Remote
Salary: DOE
Reporting Relationships: Director of Data & Analytics (Chain of Command)

Position Summary:

The Data and Marketing Analyst position will perform a range of functions in support of market research, interpreting data, market assessment and program evaluation activities. You will also monitor performance and quality control plans to identify improvements. This is a full-time, exempt, salaried position.

Essential Duties and Responsibilities:

• Interpret data, analyze results using statistical techniques and providing ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data analysis systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities
• Other duties as assigned

Requirements:

• Proven working experience as a data analyst or business data analyst
• Technical expertise regarding data models, database design development, data mining and segmentation techniques.
• Strong knowledge of and experience using statistical packages for analyzing datasets
• Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
• Adept to queries, report writing and presenting findings
• Learn and become efficient in the technology used in our industry

Minimum Qualifications (Education):

MS in Statistics, Economics, Business or other related fields. Strong academic profile with an emphasis on quantitative coursework (e.g., degree in Mathematics/Statistics, Computer Science, Economics, Econometrics or Engineering). Master’s degree or MBA preferred.

Travel Requirements:

• Travel will be required for Professional Development

Benefits:

• Health, Vision, and Dental Insurance
• Company Paid Life, Accidental Death and Dismemberment Insurance
• 401(k)
• Employee Assistance Program
• Employee Hardship Assistance
• Education Assistance
• Paid Time Off
• Paid Holidays
• Clothing Loans
• Employee Transit
• Fitness Center
• Referral Program

CONTACT CENTER REPRESENTATIVE

Job Description

Position Title: Contact Center Representative

Responsibilities:

– Handling outbound and inbound calls from customers.
– Providing customer service to customers
– Transferring customer calls with complex inquiries to appropriate department
– Marketing
– Verifying customer information and employment
– Collecting payments from customers
– Other duties as assigned

Requirements:

– Detail orientated
– Pleasant and friendly mannerism
– Good verbal and oral communication skills
– Good judgment; ability to manage difficult customer situations, to respond promptly to the needs of the customer, ask for feedback to improve service, respond to requests for service/assistance
– Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
– Punctuality and dependability
– Maintains a high degree of confidentiality, adheres to security and internal control procedures
– Knowledge of Microsoft Office – Work and Excel programs
– 10-key knowledge

Reporting Relationships:

– (Chain of Command – Supervisor) Call Center Team Leader

Education:

– High School Diploma / HiSet / GED

EQUAL OPPORTUNITY EMPLOYER

IMDG is an Equal Opportunity Employer, and except to the extent required by its Native American Preference Policy and Veteran Preference Policy, IMDG prohibits any discrimination because of race, color, religion, sex, pregnancy, age, national origin, citizenship status, veteran status, physical or mental disability, genetic information, political affiliation, or any other basis protected by applicable law. This applies to all employment decisions, including hiring, promotion, termination, and other matters affecting terms and conditions of employment.

Island Mountain Development Group is a drug-free work environment. Pre-employment drug testing may be required. Applicants must consent to a background check.

The application packet may be picked up from the following location. If you would like an application emailed or faxed, please contact our office.

Island Mountain Development Group
Human Resource Department
353 Old Hays Rd.
P.O. Box 470
Hays, Montana 59527

Begin your pathway to success.

Apply secure and electronically:

If would like to request a paper application, please contact:

Island Mountain Development Group
Denise Doney, Human Resources Director
T: (406) 673-3031
F: (406) 673-3023

Download Electronic Application (PDF)