Current Job Opportunities

DATA / MARKETING ANALYST

JOB DESCRIPTION

Position Title: Data & Marketing Analyst
Opening Date: March 18, 2019
Closing Date: Until Filled
Location: Onsite / Remote
Salary: DOE
Reporting Relationships: Director of Data & Analytics (Chain of Command)

Position Summary:

The Data and Marketing Analyst position will perform a range of functions in support of market research, interpreting data, market assessment and program evaluation activities. You will also monitor performance and quality control plans to identify improvements. This is a full-time, exempt, salaried position.

Essential Duties and Responsibilities:

• Interpret data, analyze results using statistical techniques and providing ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data analysis systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities
• Other duties as assigned

Requirements:

• Proven working experience as a data analyst or business data analyst
• Technical expertise regarding data models, database design development, data mining and segmentation techniques.
• Strong knowledge of and experience using statistical packages for analyzing datasets
• Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
• Adept to queries, report writing and presenting findings
• Learn and become efficient in the technology used in our industry

Minimum Qualifications (Education):

MS in Statistics, Economics, Business or other related fields. Strong academic profile with an emphasis on quantitative coursework (e.g., degree in Mathematics/Statistics, Computer Science, Economics, Econometrics or Engineering). Master’s degree or MBA preferred.

Travel Requirements:

• Travel will be required for Professional Development

Benefits:

• Health, Vision, and Dental Insurance
• Company Paid Life, Accidental Death and Dismemberment Insurance
• 401(k)
• Employee Assistance Program
• Employee Hardship Assistance
• Education Assistance
• Paid Time Off
• Paid Holidays
• Clothing Loans
• Employee Transit
• Fitness Center
• Referral Program

MARKETING SPECIALIST

JOB DESCRIPTION

Position Title: Marketing Specialist

Opening Date: March 14, 2019
Closing Date: March 28, 2019 by 5:00 P.M.
Reporting Relationships: Public Relations Director (Chain of Command)
Work Site: IMDG Administration Office/ Contact Center
Salary: IMDG Steps and Lanes

Position Summary:

We are looking for a qualified Marketing Specialist to join our team. You will work to promote the IMDG brand on various social media channels, such as Facebook, Twitter and Instagram. You will be responsible for creating content, interacting with the community and measuring the success of various events.

Essential Duties and Responsibilities:
• Responsible to produce digital content for organization’s social media platforms.
• Manage IMDG social media platforms. Activity includes drafting and scheduling content, monitoring for mentions, identifying opportunities for engagement, updating follower lists, and keeping up with social media trends.
• Produce a variety of IMDG content including infographics and other creative executions for IMDG’s online properties.
• Manage social media and editorial calendar for IMDG social media properties.
• Repurpose existing content and find opportunities for new content.
• Help identify opportunities for content optimization and resurfacing.
• Update IMDG websites and other digital properties with press releases, news articles, photos/videos, and other relevant and timely content.
• Develop and execute integrated marketing campaigns effectively, utilizing a variety of media tactics
• Develop and support internal communications/publications such as newsletters, releases, email announcements.
• Help ensure social media content meets quality and brand standards and is compelling to our audiences. Be results-driven and proactive in the application of innovative and creative approaches to drive engagement and conversions.
• Analyze, interpret, display, and communicate performance metrics to PR Director and executive team, particularly in the areas of activity volumes and marketing activity results.
• Design, order and inventory all promotional related items.
• Executes planning meetings, trade shows, community events under the direction of the Public Relations Director.
• Create and maintain an accessible and organized library of IMDG digital content, including but not limited to videos, graphics, messaging, campaign plans and reports.
• Manage relationships with any communications related vendors and maximize media opportunities.
Requirements:

• Solid knowledge of Adobe Suites, such as Photoshop or InDesign, or other media editing software.
• Experience with visual communication principles.
• Familiarity with web-design and content management systems.
• Strong verbal and written communication skills.
• Must be able to lift up to 50lbs. and stand for long periods of time.

Qualifications (Education):

• AA Degree or Two-years of full-time work in work related field, is required.

Position Type / Hours of Work

This is a full-time position. Standard days of work are Monday through Friday and the schedule will vary weekly. However, the position requires the ability to work during nonstandard hours when the need arises.

Travel Requirements:

• Travel may be required.

Benefits:

• Health, Vision, and Dental Insurance
• Company Paid Life, Accidental Death and Dismemberment Insurance
• 401(k)
• Employee Assistance Program
• Employee Hardship Assistance
• Education Assistance
• Paid Time Off
• Paid Holidays
• Clothing Loans
• Employee Transit
• Fitness Center
• Referral Program

HUMAN RESOURCES BENEFITS COORDINATOR

Position Title: HR Benefits Coordinator
Opening Date: March 12, 2019
Closing Date: March 21, 2019 @ 3:00 PM
Reporting Relationships: Human Resources Director (Chain of Command)
Work Site: IMDG Administration Office/ Contact Center
Salary: IMDG Steps and Lanes

Position Summary:

The Human Resource Benefits Coordinator will assist employees with benefits enrollment and questions. They will manage and maintain employee databases and files and assist the HR Department with day-to-day functions.

Essential Functions:

• Administer various employee benefits programs, such as group health, dental and vision, accident and disability, life insurance, and 401(k).
• Conduct Benefits orientations and explain benefits self-enrollment system.
• Maintain employee benefits filing system and ensure benefits changes are submitted to the payroll department for payroll deductions.
• Assist employees with health, dental, life and other related benefit claims.
• Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims and costs. Resolve administrative problems with the carrier representatives.
• Administer COBRA.
• Review and respond to unemployment claim’s with appropriate documentation. Review monthly unemployment statements. Coordinate workers’ compensation claims with FBIC Insurance Administrator. Follow-up on claims.
• Continuous meetings/training designed to help employees obtain information and understand company benefits and other related incentive programs. Ensure distribution of required employee notices.
• Maintain and update company organizational charts, phone directory and other requested reports as needed.
• Other duties as assigned.

Requirements:

• High School Diploma or GED
• Two to three years of Call Center experience preferred but not required
• Experience in benefits administration or related field preferred
• Sound organizational skills
• Ability to present complex information to a variety of audiences
• Proficiency in Microsoft Office

Travel Requirements:

Travel may be required to attend conferences, training and meetings as a representative of IMDG.

Position Type / Hours of Work

This is a full-time position. Standard days of work are Monday through Friday and the schedule will vary weekly. However, the position requires the ability to work during non-standard hours when the need arises.

Benefits:

• Health, Vision, and Dental Insurance
• Company Paid Life, Accidental Death and Dismemberment Insurance
• 401(k)
• Employee Assistance Program
• Employee Hardship Assistance
• Education Assistance
• Paid Time Off
• Paid Holidays
• Clothing Loans
• Employee Transit
• Fitness Center
• Referral Program

CONTACT CENTER REPRESENTATIVE

Job Description

Position Title: Contact Center Representative

Responsibilities:

– Handling outbound and inbound calls from customers.
– Providing customer service to customers
– Transferring customer calls with complex inquiries to appropriate department
– Marketing
– Verifying customer information and employment
– Collecting payments from customers
– Other duties as assigned

Requirements:

– Detail orientated
– Pleasant and friendly mannerism
– Good verbal and oral communication skills
– Good judgment; ability to manage difficult customer situations, to respond promptly to the needs of the customer, ask for feedback to improve service, respond to requests for service/assistance
– Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
– Punctuality and dependability
– Maintains a high degree of confidentiality, adheres to security and internal control procedures
– Knowledge of Microsoft Office – Work and Excel programs
– 10-key knowledge

Reporting Relationships:

– (Chain of Command – Supervisor) Call Center Team Leader

Education:

– High School Diploma / HiSet / GED

EQUAL OPPORTUNITY EMPLOYER

IMDG is an Equal Opportunity Employer, and except to the extent required by its Native American Preference Policy and Veteran Preference Policy, IMDG prohibits any discrimination because of race, color, religion, sex, pregnancy, age, national origin, citizenship status, veteran status, physical or mental disability, genetic information, political affiliation, or any other basis protected by applicable law. This applies to all employment decisions, including hiring, promotion, termination, and other matters affecting terms and conditions of employment.

Island Mountain Development Group is a drug-free work environment. Pre-employment drug testing may be required. Applicants must consent to a background check.

The application packet may be picked up from the following location. If you would like an application emailed or faxed, please contact our office.

Island Mountain Development Group
Human Resource Department
353 Old Hays Rd.
P.O. Box 470
Hays, Montana 59527

Begin your pathway to success.

Apply secure and electronically:

If would like to request a paper application, please contact:

Island Mountain Development Group
Denise Doney, Human Resources Director
T: (406) 673-3031
F: (406) 673-3023

Download Electronic Application (PDF)