Current Job Opportunities

ADMINISTRATIVE ASSISTANT

Position Title: Administrative Assistant
Opening Date: September 26, 2017
Closing Date: Open Until Filled
Salary: DOE (Depends on Experience)
Reporting Relationships: Director of Call Center (Chain of Command)
Worksite: IMDG Administration Office

Position Summary

Island Mountain Development Group is recruiting for an Administrative Assistant. The employee will prepare reports and maintain appropriate filing systems. The employee must have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment.

Essential Duties and Responsibilities

  •  Answer and direct phone calls
  •  Write and distribute email, correspondence memos, letters, faxes, and form
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Assist with overflow work from executive assistants and fill in as needed
  • Pick-up / drop-off, disperse U.S. Mail as needed
  • Maintain contact lists
  • Liaise with executive administrative assistants to handle requests and queries from executive management
  • Others duties as assigned

Requirements

  •  Knowledge of office management systems and procedure
  •  Working knowledge of office equipment, like printers and fax machines
  •  Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
  •  Excellent time management skills and the ability to prioritize work
  •  Attention to detail and problem-solving skills
  •  Excellent written and verbal communication skils
  •  Strong organizational skills with the ability to multi-tasks
  • Driver’s License
  • High School diploma; additional qualification as a Secretary or Administrative Assistant will be a plus

Travel Requirements

Travel may be required to attend conferences, trainings, and meetings as a representative of IMDG.

HUMAN RESOURCES - BENEFITS COORDINATOR

Position Title: Human Resource Benefits Coordinator
Opening Date: October 11, 2017
Closing Date: October 24, 2017, by 5:00 P.M.
Salary: DOE (Depends on Experience)
Reporting Relationships: Human Resource Director (Chain of Command)

Employment Status: This is a full-time, non-exempt position and hours of work and days are Monday through Friday, 8:00 AM to 5:00 PM. Occasional weekend work may be required as a job duties demand.

Position Summary

We are looking for a Human Resource Benefits Coordinator to assist employees with benefits enrollment and questions. This person will manage and maintain employee databases and files and assist the HR Department with day-to-day functions.

Essential Duties and Responsibilities

  1. Administer various employee benefits programs, such as group health, dental and vision, accident and disability, life insurance, and 401(k).1. Administer various employee benefits programs, such as group health, dental and vision, accident and disability, life insurance, and 401(k).
  2. Conduct benefits orientations and explains benefits self-enrollment system.
  3. Maintain employee benefits filing systems and ensure benefits changes are submitted to the Payroll Department for payroll deductions.
  4. Assist employees with health, dental, life, and other related benefit claims.
  5. Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims, and costs.  Resolve administrative problems with the carrier representatives.
  6. Administer COBRA.
  7. Review and respond to unemployment claims with appropriate documentation.  Review monthly unemployment statements.
  8. Coordinate workers’ compensation claims with FBIC Insurance Administrator.  Follow-up on claims.
  9. Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related incentive programs.  Ensure distribution of required employee notices.
  10. Maintain and update company organizational charts, phone directory and other requested reports as needed.
  11. Other duties as assigned.

Competencies

  • Communication
  • Consultation
  • Critical Evaluation
  • HR Expertise
  • Ethical Practice
  • Relationship Management

Supervisory Responsibility

None

Travel

Travel will be required for professional development, conference, training, and meetings as a representative of IMDG.

Required Education and Experience

  • High School Diploma or GED
  • Two to three years of Call Center experience preferred but not required
  • Experience in benefits administration or related field preferred
  • Sound organizational skills
  • Ability to present complex information to a variety of audiences
  • Proficiency in Microsoft Office
CALL CENTER REPRESENTATIVE

Job Description

Position Title: Call Center Representative

Responsibilities:

– Handling outbound and inbound calls from customers.
– Providing customer service to customers
– Transferring customer calls with complex inquiries to appropriate department
– Marketing
– Verifying customer information and employment
– Collecting payments from customers
– Other duties as assigned

Requirements:

– Detail orientated
– Pleasant and friendly mannerism
– Good verbal and oral communication skills
– Good judgment; ability to manage difficult customer situations, to respond promptly to the needs of the customer, ask for feedback to improve service, respond to requests for service/assistance
– Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
– Punctuality and dependability
– Maintains a high degree of confidentiality, adheres to security and internal control procedures
– Knowledge of Microsoft Office – Work and Excel programs
– 10-key knowledge

Reporting Relationships:

– (Chain of Command – Supervisor) Call Center Team Leader

Education:

– High School Diploma / HiSet / GED

EQUAL OPPORTUNITY EMPLOYER
Island Mountain Development Group is a drug-free work environment. Applicants must consent
to a background check.

The application packet may be picked up from the following location. If you would like an
application emailed or faxed, please contact our office.

Island Mountain Development Group
Human Resource Department
P.O. Box 470
Hays, Montana 59527

Begin your pathway to success.

Apply secure and electronically:

If would like to request a paper application, please contact:

Island Mountain Development Group
Denise Perez, Human Resource Director
T: (406) 673-3031
F: (406) 673-3023

Download Electronic Application (PDF)