Current Job Opportunities

EXECUTIVE ASSISTANT

Position Title: Executive Assistant
Opening Date: May 15, 2018
Closing Date: May 22, 2018, by 3:00 P.M.
Salary: DOE (Depends on Experience) / IMDG Steps and Lanes
Reporting Relationships: General Manager, Chief Executive Officer (Chain of Command)

Position Summary:

The executive assistant provides high-level administrative support to company executives by conducting research, preparing statistical reports, handling information requests and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings for executives.

Essential Functions:

  • Type reports, memos, letters and other documents using word relevant computer software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Record, type and distribute Board, Operational & Staff meeting minutes.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • Perform general office duties such as ordering supplies and maintaining records management database systems.
  • File and retrieve corporate documents, records, and reports.
  • Open sort and distribute incoming correspondence, including faxes and email.
  • Make travel arrangements for executives.
  • Other duties as assigned.

Competencies:

  • Communication proficiency
  • Time management
  • Collaboration skills
  • Personal effectiveness/credibility
  • Flexibility
  • Technical capacity
  • Stress management/composure
  • Proficient knowledge of Roberts Rules of Order

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

This is largely a sedentary role; however, filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

Position Type and Expected Hours of Work

This is a full-time non-exempt position. Days and hours of work are Monday through Friday, 8:00 a.. to 5:00 p.m.

Travel

Travel may be required.

Required Education and Experience

  • High School diploma
  • Five years of administrative experience

Preferred Education and Experience

Associate’s Degree or Bachelor’s Degree

TIER 1 TECHNICIAN

Position Title: Tier 1 Technician
Opening Date: May 4, 2018
Closing Date: May 17, 2018 by 12:00 PM
Salary: DOE (Depends on Experience)
Reporting Relationships: Tier 2 Technician and COO (Chain of Command)

Position Summary

We are looking for a Tier 1 Technician to add to our team here at Island Mountain Development Group. They will handle a variety of technical concerns and issues that come about.

Essential Duties and Responsibilities

  • Include by not limited to the daily operation of the Call Center computers and associated hardware.
  • The daily operation of IMDG computers and associated hardware.
  • Troubleshooting and documenting issues that relate the functionality of any resources required for the technical operations.
  • Other duties assigned.

Requirements:

  • Associate’s Degree in Computer Information Systems.
  • Excellent communication – teamwork and collaboration.
  • Problem analysis and assessment; problem-solving and decision making.
  • Detail oriented.
  • Ability to work effectively and independently within their work area.
  • Exercising discretion and confidentiality with sensitive company information.

Travel Requirements:

  • Some travel will be required to attend conferences, training, and meetings as a representative of FBIT/SBT.
COMPLIANCE SPECIALIST

JOB DESCRIPTION

Position Title: Compliance Specialist
Employment Status: Full-Time
Salary: DOE (Depending on Experience)
Reporting Relationship: Compliance Director (Chain of Command)

Open Date: April 12, 2018
Close Date: May 31, 2018, by 5:00 PM

Position Summary:

Will be responsible for monitoring performance in complying with the requirements of Fort Belknap Tribal Online Lending Code, IMDG’s compliance policies as well as state and federal laws were applicable. Monitoring compliance is accomplished through conducting various tests analyses and the gathering/reporting results of senior management. The Compliance Director will also assist in educating employees concerning compliance practices.

Essential Functions & Responsibilities

  • Perform various reviews and monitoring of loan data to identify potential compliance risks. Reviews may include statistical analysis.
  • Prepare customized communications to present finding to appropriate parties, i.e. senior managers, regional managers, branch managers, loan originators, underwriters, etc.
  • Prepare compliance review reports and make recommendations for remediation and/or revisions to policies and/or procedures as needed.

Performance Measurements

  • Demonstrate the ability to define problems, analyze data, perceive relationships among problems and issues, and make timely and sound decisions
  • Demonstrate functional knowledge of applicable state and federal laws.
  • Compile, prepare, track and manages an array of compliance monitoring data and reports.
  • Demonstrate excellent written and verbal communication skill
  • Receive all escalated consumer complaints from the following sources:
    • Tribal Hotline
    • Better Business Bureau
    • Consumer Financial Protection Bureau
    • Federal Trade Commission
    • State Attorney General
    • Civil Lawyers on Behalf of Consumers
  • Identify consumer and obtain consumer transaction information from various sources
  • Log all escalated complaints in an excel spreadsheet tracking all elements of complaint processing.
  • Follow up on procuring information necessary to frame a substantial response, this could involve communicating with consumers, service providers, and attorneys.
  • Determine appropriate Counsel where appropriate
  • File response with the appropriate agency where appropriate
  • Report monthly on complaint status
  • Evaluate and highlight concerning Trends in Complaints to Management

Travel

Travel may be required to attend Professional Development, conferences, training, and meetings as a representative of IMDG.

COMMUNICATIONS ASSISTANT

Position Title: Communications Assistant
Opening Date: December 15, 2017
Closing Date: Open Until Filled
Salary: DOE (Depends on Experience)
Position Type/Expected Hours of Work: Full-time, non-exempt position and hours of work and days are Monday – Friday, 8:00 AM to 5:00 PM. Occasional weekend work may be required as job duties demand
Benefits: Health, Vision, Dental, 401(k), Paid time-off (Vacation/Holidays)
Reporting Relationships: Director of Communications/Chief of Staff (Chain of Command)
Supervisory Responsibilities: This position has no supervisory responsibilities

Position Summary

We are looking for a Communications Assistant to provide administrative support to various teams within IMDG.  Editing and writing company materials will be an important part of your job. In the role, you should be an excellent communicator with strong attention to detail. If you also have administrative and social media marketing experience, we’d like to meet you. Ultimately, your goal will be to help ensure clear communications of our Company’s message across all channels.

Essential Duties and Responsibilities

  • Help implement communications strategies
  • Provide administrative support to internal teams
  • Draft and edit communications copy (e.g. press releases, publications, social media posts)
  • Assist in maintaining web content and executing social media strategies
  • Update databases and media lists
  • Track projects and social media exposure
  • Facilitate effective internal communications
  • Maintain calendars, appointments, and travel for the Communications Director/Chief of Staff
  • Prepare presentations and reports
  • Other duties as assigned

Required Education and Experience

  • Proven experience as a Communications Assistant, Communications Specialist or similar role
  • Understanding of media relations and digital media strategies
  • Proficient in MS Office; familiarity with design software (e.g. Photoshop, InDesign) and content management systems a plus
  • Solid editing and researching skills
  • Excellent communications abilities (oral and written)
  • Strong attention to detail
  • Organizational skills
  • BS/BA in Marketing, Communications or a related field is desired

Travel Requirements

Travel will be required for professional development, conferences, trainings and meetings as a representative of IMDG.

CALL CENTER REPRESENTATIVE

Job Description

Position Title: Call Center Representative

Responsibilities:

– Handling outbound and inbound calls from customers.
– Providing customer service to customers
– Transferring customer calls with complex inquiries to appropriate department
– Marketing
– Verifying customer information and employment
– Collecting payments from customers
– Other duties as assigned

Requirements:

– Detail orientated
– Pleasant and friendly mannerism
– Good verbal and oral communication skills
– Good judgment; ability to manage difficult customer situations, to respond promptly to the needs of the customer, ask for feedback to improve service, respond to requests for service/assistance
– Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
– Punctuality and dependability
– Maintains a high degree of confidentiality, adheres to security and internal control procedures
– Knowledge of Microsoft Office – Work and Excel programs
– 10-key knowledge

Reporting Relationships:

– (Chain of Command – Supervisor) Call Center Team Leader

Education:

– High School Diploma / HiSet / GED

EQUAL OPPORTUNITY EMPLOYER
Island Mountain Development Group is a drug-free work environment. Applicants must consent
to a background check.

The application packet may be picked up from the following location. If you would like an
application emailed or faxed, please contact our office.

Island Mountain Development Group
Human Resource Department
P.O. Box 470
Hays, Montana 59527

Begin your pathway to success.

Apply secure and electronically:

If would like to request a paper application, please contact:

Island Mountain Development Group
Denise Perez, Human Resource Director
T: (406) 673-3031
F: (406) 673-3023

Download Electronic Application (PDF)